Wednesday, January 03, 2007

Longing for Adelphia

I had Adelphia high-speed internet until Time Warner took over a couple months ago and migrated my service to Road Runner. My cable television has been okay since the change, but so far, my internet service with Time Warner has sucked hard.

I work from home, online. When my internet service goes down, I can't work. Yesterday, it went down at 10:30 am. It took 30 minutes to get through to customer service just to report the problem. I waited another hour before giving up on Time Warner, and then I went into the office to finish my work day. When I got home from the office at about 7:30 pm, the cable was back up. It was a long day, but I was glad my internet was working again.

Today, I was happily working away when I noticed I was no longer connected to the mainframe at work. Yes, you guessed it, my internet was down again. I looked at the clock, and sure enough, it was 10:30 am again. Fired up, I called Time Warner customer service again, spent another 30 minutes waiting in their fucking queue, listening to obnoxious prerecorded sales pitches, before a moron answered and told me they were getting a lot of calls from my area. Duh. I told her that the service went down exactly at the same time today as it had yesterday, and that I thought that was important information to pass on to someone in charge, especially someone in charge of FIXING IT. It took her a few times, but after several repetitions of the information, she was finally able to grasp the concept. (I think.)

In the meantime, I've played an exceptional number of spider solitaire games in the last couple of days since that's what I do when 1) I'm on the telephone, and 2) I have no internet access.

I'm typing this post out on WordPad, probably a little ambitiously hopeful that my internet service will be restored any time soon. So far, the lights on the modem are still blinking, except for the magical ONLINE light which remains elusively dark.

Thankfully, text messaging on my cell phone is not affected by Road Runner. My sister is trying to donate her old car (she was forced to get a new one over the holidays when her old one died a painful death), and the towing service was supposed to pick it up yesterday. They didn't show up. If they don't tow it today, it will sit in front of her house tomorrow, street-sweeping day, and she will get a ticket. Needless to say, she and I have been commiserating via text message on the fact that, if we are both competent at our jobs, why shouldn't we expect the same from the internet provider and towing companies? V-e-r-y frustrating.

For all you Lindsey Buckingham fans out there, my main man will be on the Jimmy Kimmel show Thursday night, ABC. I guess technically it's Friday morning, but I suggest you stay up Thursday night to watch it.

Later, 2:30 pm - Since I'm not working, I've been watching Gerald Ford's funeral on television. Poor Betty Ford. I couldn't help but think how hard this whole thing must be on her. Not only is she in her 80s, mourning her husband of 58 years; but she's also had to travel nonstop, attending four separate services for him over the past week. That would exhaust a person in their physical prime, let alone a woman her age. She looked so frail and sad. Really, I've always liked the Fords. Gerald Ford was a good man. Betty had the courage to be flawed under the microscope, and I've always really respected her for that.

Anyway, in watching the funeral, it got me thinking. I don't know a lot about military protocol, so maybe someone knows the answer to the following query. Do the musicians in the military have other duties or is their sole job that of a musician? I'm not being glib (curse you, Tom Cruise, for making that perfectly appropriate word a cultural joke), I'm legitimately curious about this. I also wonder how they select the pall bearers and other military attendants to serve in a president's funeral.

Later still, 6:30 pm - Still no fucking cable! OMG, I'm so pissed! I hate you, Time Warner! On a happier side note, I can report that my sister's car was picked up by the towing service.

8:30 - Internet service just came back up. Ten hours.

17 Comments:

At Wednesday, January 03, 2007 10:07:00 PM, Anonymous Anonymous said...

I'm sorry, but since I'm still in the 8th grade mentally, I have to say it:

Your title of your post would have been a LOT funnier if you used to get your TV and internets from Cox.

Just sayin. :)

And I feel your pain.

And I hope you had a wonderful holiday!

Peace.

 
At Wednesday, January 03, 2007 10:59:00 PM, Anonymous Anonymous said...

Sorry to hear about your internet service. I had similar problems with Earthlink, which I actually thought was a more customer-oriented company because I'm a sap who liked their arty commercials. I switched to Yahoo/SBC/AT&T/whatever and have like a couple small outages a year, if that. Plus it's cheaper.

Hopefully your service gets better soon.

And Happy 2007! Yes, I am a master of the segue.

 
At Thursday, January 04, 2007 5:28:00 AM, Blogger GetFlix said...

Is satellite in your future?

 
At Thursday, January 04, 2007 8:16:00 AM, Blogger Diane said...

la - usually the excuse they give me is that the service is down due to their upgrading of the system. TW is HORRIBLE!

As to your military question - I was dating a fella in the Coast Guard a few years back, and in his younger days, while stationed near DC, he was on escort duty - they literally assign handsome, single men to duty at the white house and other events, where they wear their dress uniforms, stand at attention, and also to some extent, serve a purpose of escorting any single women at the event. Most people just ignore them, though he said Liam Neeson was really friendly

 
At Thursday, January 04, 2007 11:52:00 AM, Blogger EditThis said...

I believe there is a section of guys in the military whose sole duty is to handle funerals, pall bearing, etc. Not sure about the band, tho. My friend was a great sax player in high school when the military called him and wanted him to play in the Marine Marching Band. Bush 1 was in office. He was like, "Hell, no." They said, "But...it's the PRESIDENT'S band!" And he said, "Exactly."

 
At Thursday, January 04, 2007 12:40:00 PM, Blogger prunella jones said...

It does drive me to the brink of insanity when my cable goes out. Hope things get better.

 
At Thursday, January 04, 2007 3:13:00 PM, Blogger PixieGaf said...

OMG LA Time Warner sucks ass! I can't stand it. If my cable is working then my interenet goes out or vice versa.

 
At Thursday, January 04, 2007 5:32:00 PM, Blogger M-M-M-Mishy said...

Cable companies don't seem to care that you have work to do. My internet service at work was out for about 7 hours on Tuesday and they just kept saying, "We're aware of the problem and working to resolve it". Yeah yeah...

 
At Thursday, January 04, 2007 8:01:00 PM, Blogger Ryan said...

I use Comcast High Speed, and they have been great up until two months ago. About twice a week now, the internet is down. I call them to complain, and all they have to say is "you may be down due to an upgrade in the system." Well let me tell you with all of these "upgrades" in the system, there service is still down.

 
At Friday, January 05, 2007 12:11:00 AM, Blogger LA said...

Mike, so you mean I should have entitled my post...

"Longing for Cox?"

hee.

Diane and EditThis - Thanks for those great military stories!

 
At Friday, January 05, 2007 7:07:00 AM, Blogger Diane said...

la - the other good thing - instead of having email addys at adelphia.net it will be at roadrunner - besides sounding stupid, we'll have to notify everyone of the change - UGH

 
At Friday, January 05, 2007 10:55:00 AM, Anonymous Anonymous said...

Woah, I just caught that Santa beadwork in your older post. I'm dizzy! Did you cuss a lot while making it? I can't even put a key on a keychain without using 4-letter words.. but that work is AWESOME! You're such a talented little wench :)

 
At Friday, January 05, 2007 10:58:00 AM, Anonymous Anonymous said...

It's odd that it goes down so often. I have Roadrunner. Did you get a new box when they changed? Also, we were stuck by lightning once and even though our computers were off during the storm, and everything was unplugged.. a surge came through the RR cable and zapped our modem box thingy. It would shut off hourly like clockwork. Really odd.

I hope it gets fixed. I'm sorry I am no help at all :) But I do really like Roadrunner. However, I'm in MO and that doesn't help you :)

 
At Friday, January 05, 2007 10:59:00 AM, Anonymous Anonymous said...

It's odd that it goes down so often. I have Roadrunner. Did you get a new box when they changed? Also, we were stuck by lightning once and even though our computers were off during the storm, and everything was unplugged.. a surge came through the RR cable and zapped our modem box thingy. It would shut off hourly like clockwork. Really odd.

I hope it gets fixed. I'm sorry I am no help at all :) But I do really like Roadrunner. However, I'm in MO and that doesn't help you :)

 
At Friday, January 05, 2007 4:54:00 PM, Blogger prettykitty said...

weird, i left a comment last night and it's gone. i don't want to start any blasphemous rumours, but me thinks that adelphia has hacked into your time-warner account as retaliation to the acquisition. i thought comcast bought time-warner anyway?

i think i said 10 hours without internet or cable is enough for me to go postal. i would wind up baying at the moon and breaking into someone's house to use their computer.

 
At Sunday, January 07, 2007 11:42:00 AM, Blogger LA said...

Kitty, I don't know what happened to you other comment, but I swear I read it in my email notification.

I was going postal, trust me. Time-Warner bought out Comcast and Adelphia.

 
At Sunday, January 07, 2007 4:16:00 PM, Blogger LA said...

NV - Thanks, girlfriend!

 

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